Open Backorders AT-A-GLANCE
Backorder and Limited Release Items
- Adding an item to your cart does not guarantee purchase. Inventory is checked at each stage of the checkout process and if the item sells out before your order is complete, your cart will be updated and you will see the sold-out item automatically removed.
- When completing the transaction for a Backorder or Limited Release item, you will be immediately charged. This reserves your item and for limited edition numbered items, reserves the next lowest number in the sequential order.
- Backorder items are not eligible for discount or included in site-wide sales unless stated otherwise.
- Backorder and Limited Release items can be cancelled excluding those items that are numbered or made to order.
- Backorder and Limited Release items can be returned and exchanged, excluding those items that are numbered or made to order.
- You will receive an automatic confirmation email with tracking number when your backorder item is in transit. Meanwhile, the individual product listing page is an additional resource: it is updated with pre-order information, estimated delivery dates, when items begin to deploy.
- For backorders shipping in multiple waves, please read product updates carefully as transactions placed after explicit deadlines will not be shipped with the prior batch.
- For Domestic orders that include both backorder and available inventory: If an order contains additional items not on backorder, domestic packages will be partially fulfilled with the reserved item shipping at a later date. The second package will be shipped using the lowest cost method available, which is typically USPS Ground Advantage.
- For International orders that include backorder items: The entire shipment will be held until all items are ready and the items can be shipped in full.
Last updated: March 20, 2025 at 9:40a ET
If your order number is after the one listed, it is in the same wave
| Disney X RockLove DISNEY SNOW WHITE 2025 Heart Necklace | Expected Ship Date | Wave# |
|
ROCK-145461 through ROCK-145707 |
Early May | Wave 1 |
|
ROCK-145718 through Now |
Mid-May | Wave 2 |
|
|
Late May | Wave 3 |
| Comic-Con The Cruise X RockLove Vol 01 Exclusive Enhancer | Expected Ship Date | Wave# |
| ROCK-144580 through Now | Early April | Wave 1 |
| Disney X RockLove SNOW WHITE Dagger Heart Ring | Expected Ship Date | Wave# |
| ROCK-145489 through Now | Early May | Wave 1 |